Privacy Policy

PsyTech, Inc. ("POC.ai," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website, platform, CLI tools, and related services (collectively, the "Service").

By accessing or using the Service, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access the Service.

1. Information We Collect

Account Information

When you create an account, we collect information you provide directly, including:

• Name and email address
• Organization or company name
• Authentication credentials (passwords are hashed and never stored in plaintext)
• Billing information (processed and stored by our payment provider; we do not store full payment card numbers)

Usage Data

We automatically collect certain information when you use the Service, including:

• IP address, browser type, and operating system
• Pages visited, features used, and actions taken within the dashboard
• CLI version and command usage patterns (no source code is collected)
• Timestamps and session duration

Deployment Metadata

When you deploy through POC.ai, we collect metadata about your deployments, including:

• Framework type, build configuration, and environment variables names (not values)
• Deployment status, duration, and resource consumption
• Log data generated during the build and deployment process

Important: We do not access, read, or analyze your application source code. Your code is processed only for the purpose of building and deploying your application and is not retained after the deployment process completes, except as cached build artifacts you control.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Process your deployments and manage your account
• Send transactional communications (deployment status, billing receipts, security alerts)
• Improve the Service, including performance optimization and new feature development
• Monitor for abuse, prevent fraud, and enforce our Terms of Service
• Provide customer support and respond to your inquiries
• Comply with legal obligations

3. Data Sharing

We do not sell your personal information. We do not share your data with third parties for their marketing purposes.

We may share information with:

• Infrastructure providers that host and process data on our behalf (e.g., cloud hosting, CDN, and DNS providers), bound by data processing agreements
• Payment processors to handle billing and subscription management
• Analytics services to help us understand usage patterns and improve the Service (data is aggregated and anonymized where possible)
• Legal authorities when required by law, subpoena, or court order, or to protect our rights and safety

4. Data Retention

We retain your account information for as long as your account is active or as needed to provide the Service. Deployment metadata and logs are retained for 90 days by default; you may configure shorter or longer retention periods in your account settings.

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or compliance purposes.

5. Security

We implement industry-standard security measures to protect your information, including:

• Encryption in transit (TLS 1.2+) and at rest (AES-256)
• Role-based access controls and multi-factor authentication
• Regular security audits and penetration testing
• Isolated deployment environments with no shared tenancy

For more details, see our Security page. While we strive to protect your information, no method of electronic storage or transmission is 100% secure.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data, subject to certain exceptions
• Portability: Request a machine-readable copy of your data
• Objection: Object to processing of your data for certain purposes
• Restriction: Request that we limit how we use your data

To exercise any of these rights, contact us at privacy@poc.ai. We will respond to your request within 30 days.

7. Cookies

We use cookies and similar technologies to:

• Maintain your session and authentication state
• Remember your preferences and settings
• Understand how the Service is used (analytics)

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Service. We do not use cookies for third-party advertising.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or by posting a prominent notice on the Service at least 30 days before the changes take effect. Your continued use of the Service after the effective date constitutes your acceptance of the updated policy.

9. Contact

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

PsyTech, Inc.
Email: privacy@poc.ai